Privacy Policy
Last updated: January 2026
1. Introduction
360 Mobile Car Detailing ("we," "us," or "our") operates a mobile car detailing service in Westlake Hills and the surrounding Austin, Texas area. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or book a mobile car detailing appointment with us. By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
We collect information you voluntarily provide when scheduling a mobile car detailing appointment, including your name, phone number, email address, vehicle make and model, and the service address where the detail will be performed. When you book through our third-party scheduling platform, that platform may also collect billing information, appointment preferences, and any notes you provide about your vehicle or service area.
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, pages visited, referring website, and the date and time of your visit. We may use cookies and similar tracking technologies to remember your preferences, analyze site usage, and improve your browsing experience.
3. How We Use Your Information
We use the information we collect to schedule and confirm mobile car detailing appointments, communicate with you about your service, send appointment reminders and follow-up messages, process payments, respond to questions, and improve our services. We may also use your contact information to send occasional service announcements or promotional offers related to mobile car detailing. You can opt out of promotional messages at any time by replying STOP to a text or clicking the unsubscribe link in any email.
4. How We Share Information
We do not sell, rent, or trade your personal information to third parties. We share information only with trusted service providers who help us operate our business, such as our scheduling platform, payment processor, text and email service providers, and website analytics provider. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose information when required by law, to protect our rights or the safety of others, or in connection with a business transfer such as a merger or acquisition.
5. Payment Information
Payments for mobile car detailing services are processed through trusted third-party payment processors. We do not store full credit card numbers on our systems. The payment processor handles all sensitive payment data in accordance with industry-standard PCI-DSS requirements.
6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze traffic. You can control cookies through your browser settings, including blocking or deleting cookies at any time. Disabling cookies may affect the functionality of certain features on our site, including the ability to book appointments through our embedded scheduling widget.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Your Rights and Choices
You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to request deletion of your information, subject to certain legal exceptions. To exercise these rights, please contact us using the information below. We will respond to verified requests within a reasonable timeframe as required by applicable law.
10. Third-Party Links
Our website may contain links to third-party websites, including our scheduling platform and social media accounts. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and revise the "Last updated" date above. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact 360 Mobile Car Detailing at (737) 321-8394 or by email at hello@360mobiledetailing.com. We are based in Westlake Hills, Texas, and serve customers throughout the Loop 360 corridor and the greater Austin area.